Frequently asked questions

Not the police, the medical examiner or the funeral home. Once your loved one is removed and the home is released, cleanup falls to the family or property owner. A trained biohazard crew like ours handles it so you don’t have to.

Often, yes. Many homeowners and renters policies cover sudden, accidental events, but every policy is different. We look at your coverage with you and bill the insurance company directly, so you’re not dealing with the adjuster alone.

No. Not a deposit, not a card on file, not ever. We bill insurance or victim compensation first, and go over any remaining cost with you in writing before anything is final.

We dispatch within 20 minutes, day or night, anywhere in Milwaukee and the suburbs, and we keep working to get faster. Our techs show up equipped and trained to start cleaning the moment they arrive. Farther towns get a real arrival time when you call.

It depends on how long before discovery, how far fluids spread, what has to be removed and the size of the area. The walkthrough and written estimate are free. Because there’s no middleman, you don’t pay big-name franchise pricing, and insurance or victim compensation often covers much of it.

It can. Wisconsin’s Crime Victim Compensation Program lists up to $1,000 for securing and cleaning a crime scene. The crime generally has to be reported to police within 5 days, and the claim filed within one year. We help you apply and give you the paperwork the claim needs.

We strongly advise against it. Blood and body fluids can carry hepatitis B, hepatitis C and HIV, and they soak into flooring, subfloor and plaster where you can’t see them. We use protective gear, hospital-grade disinfectants and licensed disposal so the home is truly safe.

Many jobs take one to a few days. If time passed before discovery, it can take longer because of material removal and odor treatment. You get a clear plan on the first visit, with no guesswork.

Yes, once the source is fully removed. Odor lives in affected materials, so we remove those first, then treat the air and surfaces. Sprays and air fresheners don’t fix it.

We keep it quiet. Our crews keep equipment out of sight as much as we can and never talk about a job with anyone but you.

No. Many families prefer not to be. We can walk through with you at the start, keep you updated by phone, and do a final walkthrough or send photos when we’re done.

We set aside photos, papers, jewelry and keepsakes, clean them whenever they can be safely cleaned, and always ask you before anything is thrown away.

Usually the property owner arranges cleanup, and the owner’s insurance or the tenant’s estate may cover it. In Milwaukee’s duplexes and flats, fluids can reach the unit below, so call fast. Read our Wisconsin landlord guide.

Yes. We cover every Milwaukee suburb with a 20 minute dispatch, and the small towns of southeast Wisconsin from Port Washington and West Bend to Kenosha, Lake Geneva and Watertown. See every town we serve.

We still help, period. Call us. We’ll look at victim compensation and every other option with you and put any cost in writing before work starts. No money up front, ever.

Any time, day or night. We clean and disinfect squad cars, ambulances and fire apparatus after blood or bodily fluid exposure, and departments can call us in at a scene nearby once it’s released. How we support first responders.

With a national brand, your call often goes to a call center that hands the job to whoever is nearest. With us, you reach our own Milwaukee crew, the same people who show up. No middleman, no big-name pricing, and no guesswork about who’s coming.